Truck Dispatching

Truck Dispatching: keeping Your Business MOving So You can docus on Driving

At GlobeDock, we take pride in being the trusted truck dispatcher company you can depend on.

Your truck driving and logistics business deserves the support of adept truck driver dispatcher services, and that’s precisely where we can make a significant difference.

To get started, reach out to us via email or telephone. Our dedicated team is ready to provide the necessary quote for your business and to assist you in understanding how you can benefit from partnering with GlobeDock Dispatch. Supporting your trucking operation is not just our job—it’s our passion.

Choose Your Truck Type

How To Get Started

GlobeDock Dispatch’s job is to provide the best loads in the market for every driver. Our expert team ensures that drivers from any region and state get high-quality and best-paying loads.

What to Expect From Our truck Dispatching Services

At GlobeDock Dispatch, we understand the importance of dependable dispatch and route organization services. To meet the needs of American truck drivers, we’ve developed a comprehensive suite of dispatch services that embody the innovation and efficiency you require. Let us be your trusted partner, allowing you to focus on what you do best—driving.

Here’s what you can expect when partnering with us:

Efficient and Prompt Truck Dispatch: The logistics sector demands rapid turnarounds and real-time communication. Our licensed dispatchers provide this and more, laying the foundation necessary for your operations to succeed. You’ll appreciate our team’s efforts to eliminate frustrations and expedite your departures.

Satisfied Clients: The happiness of your clients is vital to your success as a trucker or owner-operator. We help you exceed their expectations with superior speed and quality in pickups and deliveries, enhancing your reputation.

Steady Revenue Flow: Reliable dispatching translates to steady jobs and, consequently, a consistent revenue stream. Our dispatch services are tailored to meet your and your clients’ needs, ensuring you can focus on growing your business without stress.

Growth Opportunities: Our dispatching solutions not only support your current operations but also help you assess demand and plan for future growth. You’ll discover new opportunities and areas for development, allowing your business to expand effectively.

Hassle-Free Experience: We streamline the dispatch and administration processes, minimizing distractions from your core activities—driving and delivering. Our approach reduces stress, letting you concentrate on providing top-notch service.

Personalized Relationships: At GlobeDock Dispatch, you are more than just a number. We take the time to understand your unique needs, ensuring our services are perfectly aligned with your business objectives.

Transparent Pricing: We offer clear, straightforward pricing so you can budget your operations with confidence, knowing there will be no surprises from us.

Let GlobeDock Dispatch handle the complexities of dispatching so you can enjoy a smoother, more profitable journey. Contact us today to find out how we can help you drive your business forward.

Get Started with Globedock tech

Reach out to our team today and get a quote or discover more about how our dispatch services go above and beyond your requirements. Use the contact details below and get in touch with our team by phone or email.

We are all about taking care of details such as truck dispatching. This means you just need to focus on driving and delivery.

Frequently asked Quetions

Why one should work with GlobeDock?

Choosing GlobeDock as your truck dispatching partner offers several compelling benefits:

Cost-Effective Services: We charge only 2% of your total revenue, making our services highly affordable. This fee covers comprehensive business support services, allowing you to keep more of your earnings.
Comprehensive Support: With GlobeDock, you get access to a wide range of services under one roof. We handle everything from load booking and accounting to IFTA reporting and 24/7 driver support. This means you can focus solely on driving and expanding your business.
Expertise and Experience: Our team is equipped with the knowledge and skills necessary to navigate the complexities of the trucking industry. We leverage our expertise to ensure that your operations run smoothly and efficiently.
Flexible and Transparent: At GlobeDock, we believe in transparency and flexibility. There are no long-term contracts, giving you the freedom to use our services as per your business needs without any long-term commitments.
Strategic International Insight: While based in Ethiopia, GlobeDock is adept at managing operations for U.S.-based clients. Our strategic position allows us to offer unique perspectives and cost-effective solutions, bridging the gap between different markets and maximizing efficiency for your U.S. trucking operations.

By partnering with GlobeDock, you are not just hiring a dispatch service; you’re enhancing your business’s potential to thrive in a competitive market.

What types of customer service solutions does your call center provide?

Our call center offers a range of solutions including inbound call handling, outbound campaigns, technical support, and customer retention strategies. We customize our services to meet the specific needs of your business, ensuring your customers receive professional and efficient support.

What will GlobeDock dispatch services do for my business?

At its core, our service provides you with more time to increase your earnings. Many owners and operators enter the trucking industry with the intention of driving loads and maximizing profits but often find themselves overwhelmed by paperwork, compliance with regulations, and the intricacies of negotiation — distractions that detract from the very activities that generate income. GlobeDock Dispatch handles these time-consuming business support tasks for you, enhancing the efficiency of your operations and enabling you to manage more loads. Moreover, we excel in securing favorable rates for your loads, ensuring you maximize your financial returns.

Do I have to enter into a long-term contract with GlobeDock dispatch?

At GlobeDock Dispatch, we operate on a month-to-month basis. There’s no need for long-term commitments because we’re dedicated to earning your trust each month. If you’re not satisfied, neither are we, so we strive to exceed your expectations. We also support the principle that business owners should have the liberty to choose their partners freely. Maintaining this flexibility for you is a priority for us.

How do you ensure quality in your BPO services?

Quality assurance is integral to our operations. We employ a combination of skilled professionals, rigorous training programs, and advanced technology to monitor and enhance the quality of our services. Regular feedback loops and performance reviews ensure continuous improvement.

What types of research services do you provide for businesses?

Our research BPO services cover market research, data analysis, surveys, and competitive analysis. We provide insights that help businesses understand market trends, customer behavior, and potential areas for expansion or improvement.

Signing up with GlobeDock Dispatch is straightforward, as all documentation can be submitted online:

Dispatch Carrier Agreement: First, you’ll sign our Dispatch Carrier Agreement. This document clearly outlines both your responsibilities and ours, ensuring mutual protection. It’s important to note that this is not a long-term service contract. Our services are provided on a month-to-month basis, and you can discontinue them at any time without penalty.
Insurance Requirements: You will need to provide insurance that names GlobeDock Dispatch as the certificate holder. This is a standard practice in the industry for shippers, dispatchers, and brokers, allowing us to handle transactions on your behalf effectively. Your insurance should cover both liability and cargo.
Carrier Set-Up Package: We require the Carrier Set-Up Package, which includes references for shippers and brokers. This package should also contain your MC Permit and a signed W9 form.
Driver Documentation: Lastly, we need a copy of the CDL for each driver we will be dispatching. At GlobeDock Dispatch, we maintain meticulous and accurate records and ensure full compliance with all safety, regulatory, and industry standards.

These steps are designed to facilitate a smooth and compliant setup process for our working relationship.

What technologies do you use to support your BPO services?

To support our BPO services, we employ cutting-edge technology such as artificial intelligence for analytics, comprehensive CRM systems, predictive dialers tailored for effective telemarketing, and robust cloud storage options. These technologies are key to providing scalable, efficient, and secure solutions that meet the diverse needs of our clients.

What software development services do you offer?

We specialize in custom software development, including application development, enterprise software solutions, and system integration. Our team is experienced in working with various programming languages and platforms to deliver innovative and effective solutions.

How do you ensure compliance with telemarketing laws and regulations?

We adhere strictly to local and international telemarketing laws and regulations. Our team is regularly trained on the latest compliance requirements, and we conduct frequent audits to ensure our methods meet all legal standards, safeguarding your campaign against potential legal challenges.

How do you manage project timelines and ensure timely delivery in software development?

We utilize agile project management techniques to ensure that our software development projects remain on schedule. Regular sprint meetings, detailed project roadmaps, and constant communication with our clients help us to manage expectations and deliver projects on time.

What strategies do you use to improve the success rates of your telemarketing campaigns?

We employ a variety of strategies to boost the effectiveness of our telemarketing campaigns, including targeted list segmentation, personalized scripts, ongoing agent training, and detailed analytics to monitor and optimize call performance. These approaches ensure we maximize engagement and conversion rates.

Can your call center handle multilingual support?

Yes, our call center provides multilingual support to cater to a diverse customer base. Our agents are fluent in multiple languages, enabling us to serve clients globally and assist customers in their native language, enhancing customer satisfaction and engagement.